Code of Conduct
Our Commitment to Ethical Property Investment Guidance
We help international investors make informed decisions about Cambodian property. Our job is to give you the research, the risks, and the real picture – so when you’re ready to move forward, you do so with confidence.
This Code of Conduct is reviewed annually. Last updated: January 2026.
How We Work
We help you make informed decisions before you commit.
Riel Property provides independent research, due diligence resources, and plain-English guides so you can evaluate Cambodian property opportunities with confidence. Our site exists to give you the information that developers and agents often don’t – the risks, the hidden costs, the questions you should be asking.
When you’re ready to move forward, we connect you with our trusted agent partners on the ground in Phnom Penh. We’ve worked with these partners for years and they operate to the same standards we do. They handle viewings, negotiations, contracts, and everything else that needs to happen locally.
You get independent guidance first, then a warm handover to people we trust to look after you properly. No pressure, no hard sell – just the information you need followed by professional support when you need it.
Our Core Principles
These five principles guide every interaction we have with clients, developers, and partners.
Honesty First
We aim to present information fairly, including risks and limitations where known. We don’t exaggerate yields or developer track records.
We won’t: Hide known fees to make a deal look better, fabricate rental yields, or promote a project we have serious concerns about.
Your Interests Matter
We aim to help you find something suitable for your situation. If we don’t think something is right for you, we’ll say so.
We won’t: Push you toward decisions that don’t fit your goals, create artificial urgency, or pressure you into anything.
Transparency
We explain how we work and our relationship with our partners in Phnom Penh. We aim to provide sources for claims where possible.
We won’t: Present marketing materials as independent research or claim expertise we don’t have.
Realistic Expectations
We use conservative projections where we provide estimates. We aim to present different scenarios and discuss exit challenges honestly.
We won’t: Quote gross yields without context, ignore typical holding costs, or suggest any property investment is “guaranteed”.
Professional Conduct
We aim to treat everyone professionally, respond to enquiries promptly, and acknowledge mistakes when they happen.
We won’t: Share your information without consent, disparage others unfairly, or make promises we can’t keep.
What We Always Disclose
We aim to provide relevant information where it is available. This may include:
Costs
Where information is available, we aim to cover:
- Purchase price and payment schedule
- Transfer tax (typically 4%)
- Legal and documentation fees
- Management and service charges
- Sinking fund contributions
- Rental income tax obligations
- Potential capital gains tax on exit
Risks
We aim to highlight known risks including:
- Construction delay possibility
- Developer default risk
- Currency exposure (USD/KHR)
- Resale market liquidity limitations
- Rental yield variability
- Regulatory changes affecting ownership
- Title and ownership complexities
Our Position
We disclose:
- We provide research and guidance, not sales
- Enquiries go to our trusted partners in Phnom Penh
- Any relationship we have with specific developers
- Whether we’ve personally invested in a project
- Limitations of our knowledge or research
- What we don’t know or are uncertain about
Our Due Diligence Approach
Where information is available, we aim to research and present the following. If we cannot obtain information, we will tell you.
Information is provided in good faith based on available sources. We recommend independent verification before making any investment decision.
What You Can Expect
We aim to provide the following to anyone using our services.
Good Faith Information
Information provided in good faith based on available sources.
Pricing Transparency
Access to available pricing information before committing.
Time to Decide
Make decisions without artificial pressure or manufactured urgency.
Professional Referrals
Receive referrals to qualified lawyers, accountants, and other professionals.
Confidentiality
Have your personal and financial information protected.
Honest Assessment
Receive our genuine opinion, even if it’s not what you want to hear.
Complaint Resolution
Have concerns heard and addressed promptly and fairly.
Walk Away
Decline any recommendation without pressure or negative treatment.
Prohibited Practices
The following are strictly prohibited and grounds for immediate termination of any team member or partner.
Misrepresentation
Knowingly providing false information about any property, developer, or market condition.
Pressure Tactics
Creating false urgency, using high-pressure sales techniques, or exploiting client emotions.
Undisclosed Arrangements
Entering into undisclosed commercial arrangements that could compromise our objectivity or client interests.
Discrimination
Treating clients differently based on nationality, race, religion, gender, or any protected characteristic.
Confidentiality Breach
Sharing client information, investment details, or financial situation without explicit consent.
Unlicensed Activity
Providing legal, tax, or financial advice beyond our competence without appropriate referrals.
Fabricated Data
Inventing statistics, yields, or market data.
Competitor Disparagement
Making false or misleading statements about competitors.
Our Standard Disclaimers
We include these disclaimers in our communications to ensure you understand the nature of our service and the risks involved.
General Disclaimer
All information is provided in good faith for general guidance only and does not constitute financial, legal, or tax advice. Property investment involves significant risk, including potential loss of capital. We make no guarantees about the accuracy, completeness, or timeliness of information provided. Always conduct your own independent due diligence and consult qualified professionals before making any investment decision.
Projections & Estimates
Any yields, returns, or growth figures are estimates only, based on information available at the time of writing. Actual results may differ materially. These are not forecasts, guarantees, or promises of future performance.
Market Conditions
The Cambodian property market is less regulated and less liquid than markets in developed countries. Resale may take significantly longer and achieve lower prices than anticipated. Foreign ownership rules and regulations may change. Information about market conditions may become outdated.
Our Role
Riel Property provides research, guides, and introductions only. We are not estate agents, financial advisors, lawyers, or tax professionals. When you enquire, we connect you with our trusted partners in Phnom Penh who handle transactions. We do not accept liability for information provided by third parties, developers, or our partners.
Featured Developments
Current projects from developers with completed track record. For pricing and availability, enquire.
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